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Fall in Love with Configuration Management

Published By: ServiceNow
Published:  Apr 19, 2013

A robust configuration management database (CMDB) is the heart of a successful service knowledge management system. It is the faithful source of configuration details and relationships people rely on to manage services throughout their lifecycle. Like personal relationships, building and maintaining an effective CMDB is a commitment that requires care and attention to get the best value.

Tagsconfiguration management, database, database management, application integration, business intelligence, database security, productivity, software compliance, service management, infrastructure