> Interactive Intelligence > "Guaranteeing" Compliance: Better Hiring, Better Work Environment, Better Quality Management

"Guaranteeing" Compliance: Better Hiring, Better Work Environment, Better Quality Management

Interactive Intelligence
Published:  Feb 28, 2013
Length:  14 pages

Are your collectors FDCPA-compliant when they're on the phone with consumers? There are many options available to call centers and collection agencies. In this white paper, we get through the thoughts and opinions and various voices in the industry on ways to ensure call compliance from your collectors.



Tagsbetter hiring, better work environment, better quality management, fdcpa compliancy, better hiring, better quality management, knowledge management, enterprise applications