> Interactive Intelligence > Integrated Content and Communications: A Key Business Issue for Insurers

Integrated Content and Communications: A Key Business Issue for Insurers

Interactive Intelligence
Published:  Feb 26, 2013
Length:  15 pages

Insurers are renewing their focus on top line growth, seeking ways to increase premium volumes while at the same time improving profitability. Properly interacting with customers creates revenue on all ends: up-selling, customer retention, customer satisfaction and more -- read this paper to understand the 6 key issues about integrated content and communication.



Tagsintegrated content, communications, key business issues, points of contact, upselling, account management, client services, knowledge management, enterprise applications