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How To Improve Customer Service

Published By: Oracle
Published:  Dec 13, 2011

Your customers and managers have different needs, putting enormous pressure on your service department. Rich Caballero, vice president of product management at Oracle, explains how a good customer relationship management tool can please customers, while saving the company time and money.

Tagson demand, oracle on demand, instant gratification, crm, customer relationship management, deployment, saas, software-as-service