> IBM Software > Using Satisfaction Surveys to Achieve a Competitive Advantage

Using Satisfaction Surveys to Achieve a Competitive Advantage

Published By: IBM Software
IBM Software
Published:  Sep 13, 2011
Length:  10 pages

No matter what type of business you are in, surveys are an important tool to help you collect the information you need to understand and evaluate satisfaction. Discover how you can create satisfaction surveys quickly and easily and let you choose the best method to capture this valuable information.



Tagsibm, customer satisfaction, surveys, technology, deeper insight, business analytics, business intelligence, customer interaction service, customer relationship management, customer service